If you are experiencing issues with your internet connection, here are some steps you can take to try and fix the problem.

Check the basics: Ensure that all cables and devices (modem, router) are properly connected. Make sure the power is on for all devices.

Restart your modem/router: Turn off your modem/router and unplug them from the power source. Wait for about 30 seconds, 

 

Plug them back in and turn them on again. Allow a few minutes for the devices to initialize.

Check network settings: Open your device's network settings and ensure that Wi-Fi is turned on (if applicable). 

Troubleshoot specific devices: If only one device is having trouble connecting to the internet while others are fine .

Run a virus scan: Malware or viruses can sometimes interfere with internet connections or slow down performance. 

Run a virus scan: Malware or viruses can sometimes interfere with internet connections or slow down performance