The Delhi government is set to revolutionize bus ticketing in the national capital by introducing a WhatsApp-based ticketing system. This digital platform, developed by the Transport Department, will cater to both Delhi Transport Corporation (DTC) and cluster buses. Taking inspiration from the success of the Delhi Metro Rail Corporation’s (DMRC) WhatsApp-based ticketing service, the government aims to provide similar convenience to bus commuters.
Following the footsteps of the DMRC, which launched its WhatsApp ticketing service in May, the upcoming system will bring ease and efficiency to bus travel. Initially introduced for the metro, the DMRC’s service quickly expanded to cover all corridors, including the Gurugram Rapid Metro.
To avail of Delhi Metro tickets, passengers can simply send a ‘Hi’ message to 91 9650855800 on WhatsApp or scan the provided QR code. This enables effortless smartphone-based purchases across the entire metro network. However, it’s important to note that cancellations won’t be possible with WhatsApp ticketing.
With the introduction of the WhatsApp bus ticketing system, users can expect a limit on the number of tickets they can generate to ensure fair usage. This measure aims to prevent abuse or misuse of the system.
For those concerned about payment methods, a slight convenience fee may apply for credit or debit card transactions. However, users opting for UPI-based transactions can rejoice as no extra charges will be levied.
The move to implement a WhatsApp-based ticketing system for buses is a significant step towards digitizing public transportation in Delhi. This initiative not only enhances convenience for commuters but also aligns with the government’s vision of a smarter and more efficient city.
By leveraging the popularity and widespread usage of WhatsApp, the government is tapping into a platform that is already familiar to a large section of the population. This will make the adoption of the ticketing system seamless and accessible to a wide range of users.
Furthermore, the introduction of the WhatsApp bus ticketing system is expected to reduce the reliance on cash transactions, promoting a more cashless economy. This aligns with the government’s efforts to encourage digital payments and reduce the usage of physical currency.
As the system is still under development, further details about its functionality and availability are yet to be announced. However, it is anticipated that the WhatsApp-based ticketing system will be rolled out in the near future, providing bus commuters with a convenient and efficient way to purchase tickets.
In conclusion, the Delhi government’s plan to launch a WhatsApp-based ticketing system for buses is a promising development for public transportation in the city. This digital platform will bring ease and convenience to bus commuters, aligning with the government’s vision of a smarter and more efficient Delhi. With the success of the DMRC’s WhatsApp ticketing service, the introduction of a similar system for buses is a natural progression. As the government continues to embrace technology, Delhi residents can look forward to a more seamless and digitized public transportation experience.